COR.CCX

Modern Communications. Simplified.

From composition to compliance, simplify how you create, manage and deliver high-volume communications at scale.

Composition & Content ManagementCreate faster, smarter customer communications at scale

Reduce reliance on IT, accelerate time-to-market and strengthen customer trust.

Self-Serve PortalGive business teams independence to create and update content quickly.
Template GovernanceCreate your own or choose from a curated library of ready-to-use, compliant templates.
Data-Driven PersonalizationBuild stronger relationships with real-time tailored messaging.
Workflow & ApprovalsStreamline reviews and sign-offs to speed delivery and reduce delays.
Advanced Design ToolsProduce engaging, dynamic layouts that adapt to customer needs.
System IntegrationEnsure every communication is accurate with real-time data updates.

Omnichannel Communications

Automate omnichannel campaigns with confidence

Increase engagement, reduce costs, and ensure compliance.

Omnichannel ExecutionReach customers across email, SMS, voice, print and digital.
Print & Insert ServicesTurnkey print, envelope insertion and
postal delivery at scale.
Performance AnalyticsOptimize campaigns with real-time engagement insights.
Built-In SafeguardsEnsure accuracy, compliance and timely delivery automatically.

Secure Access & Archiving

Secure, accessible storage and delivery for every customer document

Ensure business peace of mind with archived, accessible, and compliant data.

Secure Document StorageArchive and retrieve documents with retention and audit safeguards.
ePresentmentGive customers secure, real-time online access to communications.
Accessibility Deliver documents in formats that meet
accessibility and compliance needs.

Secure, scalable enterprise communications

COR.CCX powers high-volume, compliant communications-supporting digital conversion, print, and delivery at a national scale.

Purpose-built for critical communications workflows.

1 Billion

physical to digital conversion

breaches in 25 years

550M

mission critical impressions annually

One of Canada Post’s Largest Partner

Handling inbound communications manually is slow and costly. Symcor’s Digital Mailroom Solution uses Optical Character Recognition technology and Machine Learning to automate processing of customer communications-reducing costs, minimizing errors, and improving response time.

Productivity Boost

Real-time visibility into workflows with interactive dashboards enables faster decisions, smarter resource allocation, and sustainable business growth.

Secure & Compliant

Sensitive data protected with enterprise-grade security and governance controls while ensuring regulatory compliance.

Solutions Used

COR.CCX

View Case

A Tier-1 bank partnered with Symcor to digitize millions of communications, achieve compliance with Accessible Canada Act, and set new accessibility standards. The result: seamless, consistent, and inclusive customer experiences across every channel.

70M+ Impressions Digitized

Lowered print and postage costs for 50+ high-volume communications.

Industry-First Accessibility

Introduced PDF/UA-compliant tax documents-setting a new benchmark for accessible financial communications.

Solutions Used

COR.CCX

View Case

Facing rising compliance demands, TD Insurance partnered with Symcor to launch Policy Assist Central-a secure platform to digitize regulatory communications and reduces print costs.

220,000

Additional interest letters processed seamlessly

460,000

Printed pages eliminated, reducing waste and complexity